Securus Technologies is known throughout North America as the leading technology and systems provider for correctional facilities. At the helm of Securus is their CEO, Rick Smith, also known as Rick Smith to his friends and co-workers. Securus Technologies, as the name implies is heavy invested in technologies and hi-tech equipment, so it was only logical for them to get a CEO that is highly educated in the industry of technology. And this is why many staff inside of Securus Technologies were elated when they learned that Rick Smith was going to be their CEO. Read more articles at securustech.net.
Rick Smith went to the Rochester Institute of Technology, and from there, he received an associate’s degree. He also has a bachelor’s degree that he got from the State University of New York where he took up engineering. After that, he sought more mastery in the field of engineering and got a master’s degree in engineering from the same University. Rick Smith also received an MBA that he got from the University of Rochester’s Simon School.
Apart from his solid academic background, Rick Smith Securus also has extensive experience working in the field of technology. In a span of around 30 years, Rick held several key positions in huge companies like Global North America Inc. where he worked in various roles such as being the chief of information officer and controller. Rick was also Midwest Telephone Operations’ vice president and director of business development. And he was the president of Frontier Information Technologies as well as its financial management’s vice president and the director of the company’s network plant operations. Check this article at Bloomberg.com to know more about Rick Smith.
Rick Smith then became the chief financial officer of Eschelon Telecom Inc. and also became this major company’s CEO and president. Through Rick’s leadership, Eschelon Telecom Inc. grew their company from $30 million to $350 million in revenues, and with Rick’s guidance, the company had a successful IPO in 2005.
Rick Smith became the president, chairman, and CEO of Securus Technologies in January 2009. During this time, Securus Technologies faced a challenging competition in Global Tel Link, but Securus’ had the upper hand with their own call centers that were able to promptly reply to their customers.
As Securus Technology progressed and the group began evolving in the way they were developing their technology and their communication services, Rich Smith proposed the idea of the company updating their software or developing new functionalities every week to create a differential for their brand. That philosophy of constant update and a software that is always modern and fully functional ended up being one of the biggest strengths of the corporation, as communication providers usually end up lacking the quality of products and have connection issues.